FAQs
How do you bill for your services?
Our standard billing procedure is hourly based on usage, and to invoice for services provided on a monthly basis. All standard forms of payment are accepted including credit cards.
What hours are you available?
We are available during normal business hours, which are 8:00 am to 5:00 pm Monday through Thursday, and 8:00 am to 12:00 pm Fridays. We would be happy to make special arrangements for evening or weekend consultations.
What should I do if I receive a notice from the IRS?
If you receive a notice from the IRS please provide us with a copy of it as soon as possible so we can begin the resolution process quickly. We can help with correspondance with the IRS to resolve your matter quickly to avoid further penalties and interest.
How much and what kind of preparation do you need for my return?
We prefer that your materials be in a computer accounting program. If this is not an option, a spreadsheet format such as Microsoft Excel is also acceptable. Due to the ongoing COVID-19 pandemic, we require electronic delivery of all material. If this presents an issue, please contact us. Contact us with questions about specific software packages.